Customer Identity
Gain valuable customer engagement, security, and compliance insights with NetIQ Customer Identity and Access Management (CIAM). Easily integrate it into your existing environment and scale to meet your evolving needs.
Secure Data Sharing Enables Privacy Compliance
The tides have shifted, and the majority of Americans are now on board with digital banking. As of 2022, 78% of adults in the U.S. prefer to bank via a mobile app or website. Only 29% of Americans prefer to bank in person. (Source: Forbes Advisor: 2022 Digital Banking Survey)
69% of customers have been inspired by social media to make a purchase. (Source: Bassarvoice - Report: 2022 Shopper Experience Index | Bazaarvoice)
Turning digital business transformation into a competitive advantage
It's no longer just about adapting to change – it's about leveraging change to gain a competitive edge. CIAM embodies this principle, transforming digital interactions into strategic differentiators. As businesses navigate the intricate web of modern consumer expectations, CIAM emerges as the compass, guiding them towards an era where streamlined access and personalized engagement merge harmoniously, propelling them ahead of the competition.
Privacy-centric CIAM white paper
In Customer Identity and Access Management (CIAM), privacy is paramount. Businesses must securely manage customer digital identities and data while ensuring strict privacy compliance. Simultaneously, the goal is to enhance the end-user experience and leverage customer analytics for engagement and retention. NetIQ's CIAM solution prioritizes privacy protection, helping businesses build trust, loyalty, and a competitive edge.
Succes stories
“Thanks to [NetIQ] Identity Manager, we have established a single process to manage and monitor internal and external users.”
Alexander Kessinger, Head of Corporate Middleware IAM & Security, Helvetia
“Introducing [NetIQ] Identity Governance ensures our continued compliance and automates a time- consuming and tedious process for us. We enjoy working with PDS and Micro Focus (now part of OpenTextTM). The partnership between the three of us works extremely well.”
Brad Abbott, Senior Manager IT Risk, Identity and Access Management, Medica
“We feel ready for the future with our solution and appreciate that Micro Focus (now part of OpenText) took the time to understand our requirements, both now and in the future, and worked with us to fnd the best and most cost-efective solution for us.”
Jörgen Sandström, Head of Section, Digitization Division, SKL
